PRIVACY POLICY
This privacy policy sets out how this website uses and protects any information that you give to us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 May 2021.
What we collect
We may collect the following information: name contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services.
We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at joanne@joannehayden.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1988. If you would like a copy of the information held on you please write to “joanne@joannehayden.com”. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Booking Policy
- No refunds for classes bought during Promotions. You must book your classes during the period of a month.
- Only one coupon per person.
- All Promotion discount offers are subject to termination at any time at our sole discretion without notice.
- The Promotion offer does NOT apply to users that made a purchase before the Promotion.
- The discounts are personal and non-transferable.
- The Promotion applies ONLY to new subscription purchases (without canceling the current one).